Testimonials

Why Court Officers and Staff LOVE iCourt

“ I have been a judge since 1996. Never in a million years could I have anticipated the abrupt changes we would have to make to court operations as a result of Covid-19. Municipal court calendars tend to be very heavy and I couldn’t figure out how we were going to resume court operations. The existing platforms just didn’t check all the boxes for me. I was delighted to discover the iCourt platform. It addresses every aspect of the court appearance process for both the citizens and court staff. Simple, efficient and written in plain English, the intuitive system is agile and flexible. It has enabled us to fully resume court operations. We have no intentions of returning to in person court hearings. iCourt is the gold standard for virtual court and I highly recommend it. ”

The Honorable Monica EwingJudge – City of College Park | Hapeville | Fairburn Municipal Court, GA

“ I have held the title of Solicitor for over a decade. I handle a wide span of cases to say the least. My job duties include hearing certain cases and making decisions according to the laws mandated for the state, so there is a lot of back and forth with the people. Not long ago, we were mandated to go virtual because of the pandemic. I thought to myself, “how are these cases going to get the proper attention?” I have worked with other software programs before and none of them met the standards for what I needed when it came to handling cases virtually. Well, out of all the software programs I’ve used previously, ICOURT is the best one yet! I would highly recommend it even after the pandemic simply because it’s very effective and saves time for all parties involved.”

Kim CornwellSolicitor – City of Hapeville, GA Municipal Court

“ I have held the title of the Public Defender for quite some time. The cases I handle can be quite intriguing to say the least. Holding a position such as mine, one will understand that I don’t always end of with happy clients. The thing that I absolutely love about ICOURT is that it has relieved a lot of tension that can exist between the clients and myself. My biggest concern when I enter the courtroom is always about the safety and concern of myself and those around me, so with ICOURT it has allowed the clients as well as myself to speak freely with one another and to ask the questions that we need to in a more comfortable state. I would love to keep ICOURT around indefinitely! ”

Shawn ElziePublic Defender – City of College Park, GA Municipal Court

“ Being a Deputy Court Clerk for several years, my job is very tedious. I have the responsibility of making sure everything is documented and put into the system properly with no room allowed for mistakes. Well, I never envisioned the day that I would have to be working virtually and not by choice! From paperwork, documentation of payments, bind overs and so forth, A COMPLETE HEADACHE I THOUGHT! Let me tell you how ICOURT changed the virtual world for me; not only did it address my safety concerns but it provided me with the necessary functions to perform my job duties comfortably at an optimal level while making everyone, including the defendants feel at ease while proceeding virtually. ”

Amy SpainDeputy Clerk – City of College Park, GA Municipal Court

“ I have held the title of Chief Clerk for many years. My duties entail working closely with the Judge in the processing of cases within the courts. Unfortunately, we were forced to transition to virtual court during the Covid pandemic. With all of the paperwork that has to be accounted for, in addition to the transferring of particular cases, I thought this would be impossible to do virtually. Boy was I wrong! ICOURT has been a complete game-changer for me! It is very personable in my opinion because I am able to operate more effectively when it comes down to still being able to process payments by sending out an email link, rescheduling cases, receiving confirmation via text and email, all of this with no face-to-face contact. It is simply amazing!!! ”

Vanessa WheelerChief Clerk – City of College Park, GA Municipal Court

“ My title as the Director of Probation requires a lot of paperwork to be handled and transferred in and out of our facility. My duties require a lot of foot work to different facilities and organizations so my primary concern was how this would be able to happen without breaching people’s privacy. After using the ICOURT software, privacy was no longer a concern of mine. I am now able to complete everything in one place, at one time, and sent out to the designated person in a few simple clicks. It doesn’t take days to receive or send paperwork, everything is complete immediately. Just that simple! ”

Sherri AndrewsProbation Director- City of College Park, GA Municipal Court

Testimonials

Why Court Officers and Staff LOVE iCourt

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